Brain and Spine Foundation
Helpline

The Brain and Spine Foundation have a Helpline which is run by neuroscience nurses with 70 years of experience between them. It is free to call and available to anyone living with a neurological condition, or caring for someone who does in the UK. The specialist nurses can answer your questions, recommend practical steps and provide the emotional support you and your loved ones need, when you need it most.

To speak to a Helpline nurse, please contact:
Telephone: 0808 808 1000 (Mon-Fri, 9am – 4pm)
Email: helpline@brainandspine.org.uk

Neuro Carers

The Neuro Carers group supports adults who care for people with neurological conditions, providing a safe space to meet and talk openly to others with a shared understanding. The group meet on the second Tuesday of every month, 10:30am – 11:30am, online via Zoom. Further information and the link to sign up can be found here: www.brainandspine.org.uk/support-for-you/peer-support-groups/neuro-carers/

Further information, advice and useful resources can be found on their website here: www.brainandspine.org.uk

Headway

Headway is the UK-wide charity that works to improve life after brain injury by providing vital support and information services, including:

• a freephone helpline (0808 800 2244). Support can also be accessed though email: helpline@headway.org.uk
• a comprehensive website containing information and factsheets on all aspects of brain injury
• a range of booklets and publications designed to help people understand and cope with the effects of brain injury
• an emergency fund to assist people dealing with the financial implications in the immediate aftermath of a brain injury
• a Brain Injury Identity Card to help in everyday situations and if you come into contact with the criminal justice system
• a directory of approved residential homes, rehabilitation units and respite facilities specialising in ABI.

Further information can be found on their website here: www.headway.org.uk

Details of the Brain Injury Identity Card can be found here www.headway.org.uk/supporting-you/brain-injury-identity-card

The Brain Charity

The Brain Charity’s centre is located in Liverpool city centre. At The Brain Charity, they champion neurodiversity and help anyone affected by a neurological condition to rebuild their lives and achieve their potential. There are more than 600 different conditions affecting the brain, spinal cord or nervous system. These are called neurological conditions.

A neurological condition is any condition that affects the brain, spinal cord or nervous system. Many are well-known, such as stroke, dementia, cluster headaches and ADHD. There are also hundreds of conditions that only affect an unlucky few, such as trigeminal neuralgia, Alice in Wonderland Syndrome and Huntington’s disease. Some neurological conditions can begin suddenly, such as brain injury. Some you are born with, such as epilepsy. Others, like multiple sclerosis, can develop over time.

The Brain Charity provide practical help, emotional support and social activities. This includes:

• Free Physiotherapy Service
• Neuro Gym (free and accessible)
• Expert Legal Advice
• Support during a hospital stay
• Social activities, workshops and classes
• Employability Support
• Confidence coaching
• Counselling
• Knowing your rights at work
• Activities for children and young people
• Workshops for people with Dementia
• Support for Carers
• Specialist advice guides on applying for Welfare Benefits

The Neuro Gym is open Monday to Friday, 9am – 5pm. It is located at The Brain Charity’s headquarters in Liverpool city centre. 

Leaflet

Address: The Brain Charity, Norton Street, Liverpool L3 8LR (The centre is fully wheelchair accessible and has a Changing Places facility)

Open: Monday – Friday, 9am – 5pm.

Telephone: 0151 298 2999

Email: hello@thebraincharity.org.uk

Website: www.thebraincharity.org.uk

The Walton Centre

The Walton Centre is a leader in the treatment and care of neurology and neurosurgery. It is the only specialist hospital trust in the UK dedicated to providing comprehensive neurology, neurosurgery, spinal and pain management services. They offer in patient and out patient services for conditions including:

• Head and spinal trauma injuries
• Tumours of the central nervous system, both cranial and spinal
• Neurovascular diseases
• Epilepsy (including a full surgical programme)
• Movement disorders (including the provision of a deep brain stimulation service)
• Pain management 
• Multiple sclerosis and motor neurone disease
• Chronic pain
• Headache and migraine

Appointments at The Walton Centre are made via GPs or through a Consultant at another hospital. If you are a patient and you are interested in any of their services, please discuss this with your GP. 

Address: The Walton Centre, Lower Lane, Fazakerley, Liverpool, L9 7LJ

Telephone: 0151 525 3611

Website: www.thewaltoncentre.nhs.uk

The Patient and Family Experience Team provides a confidential support and advice service to patients and their families, as well as helping to resolve enquiries and concerns on their behalf. This can be prior to, during or after their visit to The Walton Centre and they can be contacted in various ways including telephone, email or in person. The Patient Experience Team can be contacted on  0151 556 3093/3091 or 3090, Monday – Friday, between 9am - 4pm or by emailing wcft.patientexperienceteam@nhs.net

Page Last Updated November 2024